Hi baazi Terms & Conditions — Know Before You Play

1. General Terms

Hi baazi (https://hibaazi.ws) is an online gaming and entertainment platform in Bangladesh. By accessing the platform, creating an account, or using any of its services, you confirm that you have read and agreed to these Terms & Conditions in full.

Hi baazi reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend revisiting this page periodically.

Hi baazi operates in compliance with applicable laws in Bangladesh. It is your responsibility to ensure that online gaming is permitted under the laws of your country or region before using this platform.

Scope of Terms

• These terms and conditions apply to the hi baazi website, mobile app, and all related services.
• These terms apply to all games, betting, lottery, jackpot, and promo offers on hi baazi.
• Third-party game providers' own terms and conditions may also apply.

2. Account Registration & Eligibility

To open an account on hi baazi, you must register with accurate and complete information. Accounts created with false details may be closed at any time and balances forfeited.

Registration Requirements

• Each individual may register only one account. If multiple accounts are found, all of them will be suspended.
• The name, phone number, and email address provided during registration must be accurate and genuine.
• Members are solely responsible for keeping their account password confidential. Passwords must not be shared with anyone.
• The account holder is responsible for all activity carried out through their account.
• Hi baazi may request a national ID or other documentation at any time for the purpose of age verification.

If any suspicious activity is detected on an account, hi baazi reserves the right to temporarily suspend that account until an investigation is completed.

3. Deposits, Withdrawals & Payment Policy

At hi baazi, you can deposit and withdraw using local payment methods including bKash and Nagad. All transactions are secured with SSL encryption.

Deposit Policy

• Minimum deposit amounts may vary by payment method — check the Cashier page for exact figures.
• Deposits are usually credited instantly. If there's a delay due to technical issues, please contact support.
• Deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Hi baazi does not charge any additional fees on deposits; however, fees from your payment provider may apply.

Withdrawal Policy

• Withdrawal requests are typically processed within 1–48 hours.
• KYC verification is mandatory for large withdrawals.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Withdrawals may be put on hold if suspicious activity is detected, and an investigation will be carried out.
• Withdrawals are requested to the same payment method used for the original deposit.

4. Bonuses & Promotional Offers

Hi baazi regularly offers various bonuses and promotional deals. Each offer has its own terms, which are detailed on the offer page. Please read those terms carefully before claiming any bonus.

General Bonus Terms

• Each bonus offer may only be used once, unless stated otherwise.
• The welcome bonus is available to new members only and applies to the first deposit.
• Bonus balance can be used for placing bets but cannot be withdrawn directly.
• To withdraw winnings from a bonus, the applicable wagering requirements must be met.
• Any attempt to claim bonuses through multiple accounts or manipulation will result in forfeiture of all bonuses and winnings.
• Hi baazi reserves the right to modify or cancel any bonus offer at any time.

Separate terms apply to free spins, cashback, and reload bonuses. Visit hi baazi's promo page to see the latest offers and their conditions.

5. Betting Rules

Hi baazi offers a wide range of games including Sports Betting, Live Casino, lottery, and crash games. Each game has its own set of rules. The general betting rules are outlined here.

General Betting Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a game is interrupted due to a technical error, hi baazi reserves the right to void that round and refund all stakes.
• Odds on live events may change at any time. The odds at the moment a bet is confirmed will be considered final.
• Hi baazi reserves the right to correct any odds or payouts that were issued incorrectly due to a system error.
• If a match or event is cancelled, the stake for that bet will be refunded to the member's account.

Sports Betting Special Rules

• Official results are final for all Sports Betting, including cricket, football, and more.
• The final decision of the match referee or event organizer is binding.
• If evidence of match-fixing or unethical conduct is found, the relevant bet will be voided.

6. Prohibited Activities

Hi baazi is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited.

• Attempting to claim bonuses or other benefits by creating multiple accounts.
• Using bots, scripts, or automated software to play games.
• Attempting to access another member's account or steal their personal information.
• Using the platform for money laundering or any illegal financial transactions.
• Attempting to exploit game vulnerabilities for an unfair advantage (exploit/cheat).
• Attempting to hack or carry out any form of cyber attack on hi baazi's systems.
• Harassing, threatening, or engaging in offensive behaviour towards other members.

7. Account Closure & Suspension

Members may close their account at any time by contacting hi baazi support. Any remaining balance will be available for withdrawal before closure, subject to applicable conditions.

Reasons for Cancellation by hi baazi

• For violating these Terms & Conditions.
• If registration was completed using false information.
• If identified as a minor.
• If evidence of fraud or illegal activity is found.
• If an account has been inactive for an extended period (more than 12 months).

If you wish to self-exclude, please contact support. hi baazi supports responsible gaming and will provide every assistance in this regard.

8. Privacy & Personal Data

Hi baazi places the highest priority on protecting members' personal data. For full details on how we collect, store, and use your information, please refer to our Privacy Policy page.

• Hi baazi never sells members' personal data to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• Member information is used solely for service improvement and security purposes.

9. Responsible Gaming

Hi baazi believes gaming should be a source of entertainment, not a burden. We are committed to responsible gaming and support our members in maintaining healthy gaming habits.

• Deposit limit-setting tools are available on every account.
• A cool-down period (temporary break) can be activated at any time.
• Through self-exclusion, your account can be deactivated for a set period of time.
• If problematic gaming behavior is detected, the hi baazi support team will proactively reach out to the member.

10. Legal Matters & Dispute Resolution

For any dispute with hi baazi, we encourage you to contact our support team directly first. Most issues can be resolved through discussion.

• To resolve a dispute, email support@hibaazi.ws first.
• All final decisions made by hi baazi are binding.
• These terms and conditions are governed by applicable law.
• Hi baazi is not liable for any losses caused by technical errors or third-party issues.